Managing Expectations When Measuring Philanthropic Impact: A Framework Based on Experience

Attention Moderates the Impact of Expectations on Hedonic Experience

The Impact of Expectations on User Experience: Surprising the User

Exciting product design and great user experience (UX) have become one of the most important selling points for digital interactive products. Strong competition fosters innovative user experience design and the development of new design techniques. Surprising users by using unexpected product features has proven to be beneficial for product user interaction and UX. Unfortunately, these findings...

A theoretical framework of divorcing couples experience

Divorce is an event affecting couples, children, families, and community. Little is known about the perception of Iranian couples who intended to get divorced with regard to the process of decision making on divorce. The purpose of this study was to build a theory about the process that leads the couples to get divorced. The grounded theory in qualitative paradigm was used. Ten couples were int...

A Quality of Service Management Framework Based on User Expectations

The ability to gauge the quality of a service is critical if we are to achieve the service oriented computing paradigm. Many techniques have been proposed and most of them attempt to calculate the quality of a service by collecting quality ratings from the users of the service, then combining them in one way or another. We argue that collecting quality ratings alone from the users is not suffic...

Modelling Rule - and Experience - Based Expectations

Expectations modelling in macroeconomic theory is often done under restrictive assumptions regarding people’s ability to learn and the level of their knowledge. This approach assumes that people know something about economic dependencies but that they are not informed of the exact formulas. Fuzzy rules represent the people’s vague knowledge about the economic system. Neuro-methods are applied t...